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by: Tom Wong, Liz Kao See Larger Image List Price: $24.99 Our Price: $16.49 You Save: $8.50 (34%) Prices subject to change. Used Price: $13.32 Third Party New Price: $13.33 Availability: Usually ships in 24 hours This item ships for FREE with Super Saver Shipping. Binding: Paperback Dewey Decimal Number: 658.812 EAN: 9780470318126 ISBN: 0470318120 Label: For Dummies Manufacturer: For Dummies Number Of Items: 1 Number Of Pages: 408 Publication Date: August 04, 2008 Publisher: For Dummies Sales Rank: 19856 Studio: For Dummies Related Items: Maximizing Your Sales With Salesforce.com The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series) WebEx Web Meetings For Dummies The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly Search Engine Optimization For Dummies (For Dummies (Computer/Tech)) see more Editorial Review: Product Description: Ready to start solving business challenges with CRM (Customer Relationship Management) software? Interested in the latest enhancements and updates to Salesforce.com? Salesforce.com For Dummies, 3rd Edition, has just what you need! Salesforce.com is like an assistant for your sales, customer service, and marketing efforts — one that never takes a day off and never asks for a raise. Because it’s an Internet service, you sign up and log in through a browser, and it’s immediately available. Salesforce.com For Dummies, 3rd Edition shows you how to choose the right edition of Salesforce.com, and then how to use it to: Prospect, manage accounts, develop contacts, and calculate forecasts Manage your customers and your teams, and close more business Analyze, migrate, and maintain your data Track and resolve customer service issues Generate and pursue more sales leads and boost your revenue Use Salesforce with Google AdWords and manage your Internet marketing Integrate Salesforce.com with ERP applications for greater value Make sales data available to sales reps, managers, and executives Follow the sales process from lead to close and see how to maximize your productivity You already know how competitive business is today, so there’s no time to lose! Salesforce.com For Dummies, 3rd Edition gets you going with this all-important CRM technology right away. Customer Reviews Average Rating: Rating: - It's Like Having a Tiny Consultant in Your Hand I'm relatively new to Salesforce.com and I've found this book to be a huge help. At my organization, we did not hire any consultants to assist us in customizing Salesforce.com for our needs. This book has been by my side as a handy resource to the questions that I've had as I get comfortable with Salesforce.com Regardless of your technical proficiency, this book is a good resource to those look to become more comfortable with Salesforce.com. Rating: - A solid book for someone getting started on SalesForce This is a great book on SalesForce in the tried and true '- For Dummies' format. Covers a lot of the functionality of SalesForce in a well laid out manner. Between this book and "maximizing your sales with Salesforce.com" you should have everything you need on hand in your house/office to get you around SalesForce like a pro. Rating: - Salesforce for Dummies Good overview but lacking in detailed usage instructions. Need to have step by step walk throughs because the online help feature is very confusing. Also needs to reference more clearly what version of Salesforce and modules are needed for certain scenarios. Rating: - A Review Of The Reviews I couldn't help noticing that there are 3 Five Star raving reviews of this book posted on the same day from Feb 6 2005 (Strange considering there are only 6 in total). I'm sorry but that is too coincidental making them suspect and of no use to someone like me who just wants an honest opinion from an objective reader. Rating: - Wouldn't recommend the Kindle Edition If you're considering this title in the Kindle edition - think twice. There are numerous screenshots which are simply too small to read. Text can be enlarged on the Kindle, but images cannot. Stick with the paper edition. see more Browse for similar items by category: Business & Investing - Bargain Books - Custom Stores - Specialty Stores - Books - General Business & Investing - Bargain Books - Custom Stores - Specialty Stores - Books - General AAS Computers & Internet - Bargain Books - Custom Stores - Specialty Stores - Books - General Computers & Internet - Bargain Books - Custom Stores - Specialty Stores - Books - General AAS General - Archive - Custom Stores - Specialty Stores - Books - Computers & Internet: Software: Introductory Guides: For Dummies: Applications